Focus on achievements over duties

Resume writing basics

When writing a resume, consider avoiding long lists of responsibilities or duties.

Instead, focus on your actual achievements, and begin each with a dynamic action word or phrase like ‘designed’, ‘coached’, ‘assessed’, ‘undertook’, ‘supervised’, ‘organised’, ‘managed’, ‘transformed’, etc.

Keep your resume as succinct as possible. Include the necessary information but do it clearly and concisely, using only relevant details. Use bullet points to make information easily digestible.

Avoid using any unusual fonts that might be difficult to read or that might not display correctly on someone else’s screen: Arial, Times New Roman or Calibri are the safest options.

Fix any obvious gaps in your work history by writing a brief explanation where, (perhaps you were travelling overseas, had a child or went back to university).

Many recruitment agencies use special software to scan applications for certain words and phrases, which are called ‘keywords’.

It’s a good idea to make sure your resume contains keywords from the job description, or from your role and industry.

Common keyword examples include ‘project management’, ‘business development’, ‘customer service’, ‘account manager’, ‘software development’ and ‘leadership’, amongst many others.

Get the fundamentals right: just one or two spelling errors could mean that your application is rejected by a potential employer.

Put your best foot forward

Malcolm builds expert resumes, cover letters and LinkedIn profiles, which unleash an unbeatable business case to promote you as a ‘must have’ asset to an employer.