We don’t get many one star Google reviews. In fact, this is the first in many years. It’s worth quoting in full out of fairness.
“Malcolm King is very unfriendly. He sent me email at 3:10pm expecting to reply by 7pm. during that time I was not in front of my laptop or my phone on personal work. When I replied him back in the morning after reaching office , replied “No mate, Sorry. Not for us.” Very rude not helpful” Avinash Sanjeev Pilli
My reply is below:
“Avinash Sanjeev Pilli sent us FOUR resumes to consider. On Monday 5 September, I sent him an extensive email on how we’d improve one of his resumes and a quote. I told him to reply within 24 hours, which is standard. Then he asked for a package deal (which we don’t do). Then he asked how much for a cover letter. Then he shopped around for another quote and forgot to agree to our quote within the timeframe. So I pointed him towards another resume writing company. Then he wrote this ridiculous review. If a prospective client can’t reply to a deadline, they won’t cut it with us or employers. We fight to get people jobs and work closely with recruiters. Mr Pilli has written his own employment suicide note in Adelaide. More in the blog.”
There are a couple of curious things about Mr Pilli. One is the sheer number of Google reviews he has left – more than a 1000 over four years. One must question whether he works, although his resume states he does – as an IT help desk assistant. He has given his employer a five star review amongst a sea of one star reviews from customers. So he has portrayed himself as a customer and not as a staff member.
The other is Mr Pilli hates the word ‘no’. The Adelaide Swimming Centre (he wanted his money back) and Wendy’s (the milkshake was too ‘thin’) copped poor Google reviews as well. That’s a red flag.
He has no Australian qualifications or training outcomes on his resume. Something NQR there. Indians always put their credentials in.
He has none of these which is very odd:
- PCLaptop OEM Maintenance Certification
- CompTIA A+ Certification
- Microsoft Certified IT Professional (MCITP) certification in the desktop area
- Microsoft Office Specialist (MOS) Certification
And he works in IT customer service? Another red flag.
I wish him good luck. He’s going to need it.